Return & Refund Policy

At Gadget Vault India, we strive to provide quality products and excellent customer service. To ensure fair resolution of claims, the following return and refund policy applies to all orders.

Return, Replacement & Refund Eligibility

A return, replacement, or refund request will only be considered if:

• The customer records a complete, clear, and uninterrupted unboxing video from the moment the package is opened.

• The video clearly shows the shipping label, package condition, and product received.

• The issue reported is genuine and verified by our support team.

• The claim is submitted within 48 hours of delivery.

Valid Reasons for Return/Refund

Returns, replacements, or refunds may be approved only in the following cases:

• Product received is damaged.

• Product is defective or non-functional.

• Wrong product has been delivered.

• Item is missing from the package.

Non-Eligible Cases

Returns, replacements, or refunds will not be accepted for:

• Change of mind after purchase.

• Incorrect use or mishandling of the product.

• Minor color or design variations due to screen/display differences.

• Claims made without a proper unboxing video.

• Claims submitted after 48 hours of delivery.

• Products damaged after successful delivery.

Verification Process

All claims are subject to verification by our support team. Customers may be asked to provide additional photos, videos, or information for verification.

If the issue is found to be genuine after verification, an appropriate replacement, return, or refund will be processed.

Contact Us

For any return, replacement, or refund request, please contact our support team with your order number and unboxing video:

Support Email: legend202627@gmail.com

Our team will review your request and respond as soon as possible.